- Employment type: Full-time
- Country: Malta
Reporting to Head of Risk, Fraud and Payments, your main responsibilities will include:
•Processing Withdrawals in a timely manner as per Red Rhino’s SLAs.
•Processing and verifying documents with the aim of identifying forged documents and complying with CDD and EDD obligations.
•Analysing deposits to reduce the risk of Fraud and chargebacks
•Analysing player accounts for duplicate accounts and bonus abuse
•Making sure that players actions comply with terms and conditions.
•Responding to customer support in relation to payment related queries.
•Analysing gaming system alerts to spot possible money laundering and report any suspicious activity to MLRO.
•Flagging accounts by analysing behaviour, risk of payment methods, deposit amounts, wagering requirements, product risk and geographical risk.
•Fluent in spoken and written English.
•One year experience in a Risk, Fraud and Payments role.
•Eye for detail.
•Ability to manage deadlines, work on shift basis Monday to Sunday.
•Conformable using Microsoft office applications.
•Enjoy working in a multi-cultural environment.